Instakitchen offers a 30-day money-back guarantee on InstaKitchen Premium subscriptions and wallet top-ups. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

All payments are processed by our reseller Paddle.com, which acts as the Merchant of Record for our orders. To request a refund:

Go to paddle.net and look up your order using the email address you used at checkout.
Follow the on-screen instructions to request a refund, or contact Paddle support directly.
Alternatively, email us at support@instakitchen.in and we will help coordinate the refund with Paddle.

What we refund

Premium subscriptions — refundable within 30 days of the original purchase or of a renewal charge.
Wallet top-ups — refundable within 30 days provided the credit has not been fully spent inside the app.

How long it takes

Once approved, refunds are typically issued to your original payment method within 5–10 business days, depending on your bank or card issuer.

Cancelling a subscription

You can cancel your Premium subscription at any time from your account settings or via Paddle. Cancelling stops future renewals; you keep access until the end of the current paid period. Cancellation does not by itself trigger a refund — request one following the steps above if you also want your money back.

For further details, see the Paddle Refund Policy.